Responsible Gambling
At Rocket Play Casino, we want your gaming experience to be entertaining, safe, and secure. Gambling should always be viewed as a form of entertainment, not a way to make money or solve financial problems.
We are fully committed to protecting our Australian players by providing a transparent environment and the necessary tools to maintain control over your gaming habits.
Personal Control Tools
To assist you in playing responsibly, Rocket Play Casino offers a dedicated “Personal Limits” feature. You can access these tools directly from your account dashboard to set boundaries on your spending and activity.
Deposit & Loss Limits
Set a limit on your deposits or losses for a day, a week, or a month. Please note that the loss limit is based on your initial deposit, not on winnings generated from the deposited amount.
Wager Limits
Control exactly how much you can wager over a specified period (daily, weekly, or monthly). This helps you manage your bankroll effectively during extended sessions on the pokies.
Cooling-Off Period
Need a short break? You can set a Cooling-Off Period for 1 week, 1 month, 3 months, or 6 months. During this time, you cannot deposit funds or claim promotional offers, but you can still withdraw remaining balances.
Self-Exclusion
If gambling is negatively impacting your life, you can opt for Self-Exclusion (6 months, 9 months, or 1 year). Your account will be immediately disabled, and you will be excluded from all promotional communications.
Protection of Minors
Rocket Play Casino only accepts players who are at least 18 years old. We use advanced KYC (Know Your Customer) verification methods to verify the identity and age of all our players. Any account created by a minor will be immediately closed, and all winnings will be confiscated.
If you share your computer or mobile device with minors, we strongly recommend using parental control software such as CyberPatrol, GamBlock, or Solid Oak Software to restrict access to gambling platforms.
External Help in Australia
If you feel that you are losing control of your gambling habits, please do not hesitate to seek professional help. The following independent organizations offer free, confidential support for Australian residents:
- Gambling Help Online: Free 24/7 support for anyone affected by gambling in Australia.
1800 858 858 | gamblinghelponline.org.au - Lifeline Australia: 24-hour crisis support and suicide prevention services.
13 11 14 | lifeline.org.au - Gamblers Anonymous: A fellowship of men and women who share their experience to recover from gambling problems.
gaaustralia.org.au
