Privacy Policy

At Rocket Play Casino, we prioritize your privacy and are committed to protecting the personal data of our Australian players. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our platform.

1. Data We Collect

To provide you with secure and seamless gaming services, we may collect the following types of information:

Personal Details: Name, date of birth, residential address, email address, and phone number provided during registration.
Financial Data: Transaction history, payment method details (e.g., masked card numbers or crypto wallet addresses). We do not store full credit card details on our servers.
Verification Documents: Copies of your ID, passport, or utility bills required for standard KYC (Know Your Customer) and Anti-Money Laundering (AML) compliance.
Technical Data: IP address, device type, browser version, and login data used to access the Rocket Play platform.

2. How We Use Your Information

Your personal data is strictly used for operational, legal, and security purposes, including:

Processing your AUD or cryptocurrency deposits and withdrawals.
Providing customer support and managing your account.
Verifying your identity to prevent fraud, underage gambling, and money laundering.
Sending promotional offers and VIP updates (only if you have opted in).

3. Data Sharing and Third Parties

Rocket Play Casino does not sell or rent your personal data to third parties. However, we may share information with trusted partners necessary for our operations:

Payment Providers: To process your transactions securely.
Game Providers: Only anonymous technical data (e.g., game session ID) is shared to ensure gameplay functionality.
Regulatory Authorities: If required by law, we may disclose data to comply with legal obligations or investigate suspected fraudulent activities.

Security First

Rocket Play Casino employs state-of-the-art 128-bit Secure Socket Layer (SSL) encryption and advanced firewall technology. This ensures that sensitive data transferred between your device and our servers remains entirely secure and protected from unauthorized access.

Your Rights as a Player

Under global data protection standards, you maintain control over your personal information. You have the right to:

Access and Correction

You can request a copy of the personal data we hold about you and ask us to correct any inaccuracies directly through your account profile or by contacting support.

Data Erasure

You may request the deletion of your personal data. Please note that legal obligations (such as AML regulations) may require us to retain certain records for a mandatory period after account closure.

Opt-Out of Marketing

You can withdraw your consent to receive promotional emails or SMS at any time by updating your account settings or clicking the “Unsubscribe” link in our emails.

Contact the DPO

If you have questions about how we handle your data, you can reach out to our Data Protection Officer via our 24/7 live chat or official support email.

By registering an account and using the Rocket Play Casino website, you confirm that you have read, understood, and agree to the terms outlined in this Privacy Policy. This policy may be updated periodically, and any significant changes will be communicated to active players.